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Concierge Services
 

 

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Our practitioners are in constant pursuit of leading technologies and treatments to continuously improve our services and provide you the most effective options available

 

Concierge Services

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Welcome

The Concierge Desk was developed to handle some of the tasks that may inhibit or prohibit your total concentration on recovery. We make available services that can be helpful in getting to and from our facility, products and services that can assist you in accelerating the process, and information needed to educate yourself on taking control verses being controlled by your condition.

There are no costs for use of the concierge service, however you must be a new, current or alumni patient of our organization to enjoy this benefit.

Over time we realized how those little helpings made big differences in peoples lives.  It just made sense to make our good intentions and resources available to all our patients and raise the bar within our organization. Our business runs well when your business runs well. “It’s that simple.”

 

Services:

The Concierge Desk can:

  • Find you a safe and trusted transportation company and arrange a schedule to and from our facility through our dispatch service. Financial arrangements are to be made between you and the third party.
  • Pre-certify your care with your insurance carrier.
  • Arrange your follow-up visit appointments to your referring physicians’ office if you wish to have us do that for you. “That is one less call to make”.
  • We will call you to confirm you appointments with us.
  • We can put you in touch with local support groups and workshops that focus on your particular ailment or assist you in starting your own if one does not exist.
  • We can temporarily host a small support group that has no other home, such as a start-up group or one that has been displaced.
  • We will be happy to locate and obtain devices that aid in you in daily life.  Those items include books, exercise equipment, personal aids, braces, orthotics, driving aids such as hand controls, etc.  We locate these items on your behalf without charging any administration fees for doing so, however, you will be responsible for the costs of any items we help you to locate.
  • Working with local pharmacies, we can arrange that your pharmaceutical items be delivered to our facility while you are in session. This saves you time and energy. “ That is one less stop to make”.
  • We arrange for equipment specialists to come to our facility, in order to properly communicate your needs in concert with your therapist. This method saves time, energy and gets it done rite the first time.
  • We can proudly refer you to healthcare professionals who are proven leaders in their professions and have established a trusted history with our organization through our own experiences and the recommendation of our patients. Please visit the referral network area for the interesting details.

 

 

Referral Network

Welcome to the Next Step Referral Network where we can proudly recommend healthcare professionals and non-medical service providers who have established trust and history with our organization and our patients. We listen to our patients and appreciate the feedback of their experiences, and recommendations. Over time we have determined that character is defined by how others describe one in their absence.

Our referral network is solely based on candid interaction with people who experienced positive results and courteous treatment. We are happy to put good people together.

To obtain a Doctor or service recommendation please email our concierge desk and please be sure to include the area in which you live.

Our Categories include*:

Transportation companies who specialize in medical transportation.
Psychotherapy
Nutrition
Bracing and Orthotics
Neurology
Orthopedics
Cardiology
Family Practice
Doctors of Rehabilitation
Sports Medicine
Aquatic Therapy in your area
Personal Assistance Products
Pharmaceutical Products
ADA compliant real estate rentals
Van / Car Conversions
Residential Indoor Pool Environments
Exercise Equipment
Books

For additonal information or to arrange any of the concierge services mentioned above, please call our main number during normal operating hours or feel free to email us.

*Next step reserves the right to suspend this courtesy at their discretion and without notice.

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